FAQ

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Everything you wanted to know

My garage door only goes down a few inches. What could be wrong?

Since 1993, all garage door openers have come preinstalled with an infrared safety eye system. The work of this system is to reverse the garage door as soon as it detects any object in the way while it's closing. Therefore, your garage door could be reversing after going down only a few inches due to something like a spider web or a smaller object getting in the way of the light beam. However, another reason for this could be misaligned sensors that are not taking accurate readings anymore. Sometimes, it could be just a slight adjustment that would get your garage door back to normal. The first step is to check the garage door sensors to be sure that there is no obstruction. Next, check the lighted indicators to be sure that they are all lit. If one is blinking or out, then this could be a misalignment. This can be fixed easily by giving us a call.

What should I do when my garage door refuses to open?

Several factors can be responsible for your garage door not opening as it should. One of them is a problem with the counterbalance mechanism. This could be a direct result of a broken spring. If your garage door uses an electric opener and you don't notice any noise when activated, try to manually lift the door after disconnecting the opener. If the door moves easily, then the problem could be with your garage door opener. Also, check that the outlet supplying power to the opener is still functioning correctly. At this point, you would need the help of a trained professional who would either replace your garage door opener or diagnose the problem with your garage door. Only a qualified technician should carry out the repair.

My garage door opener doesn't work. Why?

If your garage door opener transmitter isn't working properly, first check if your wall console has a lock button or vacation switch. A great way to confirm this is to see if your lighted pushbutton is blinking. If it is, then this function has been activated. Next, do a quick reset by pushing and holding this button for about five seconds. If the pushbutton was the problem, your garage door opener transmitter should start working immediately. Try switching the old batteries for new ones without disturbing the coding switches if this doesn't happen. If you still notice a malfunction, reach out to a trained professional.

most relevant questions

We can’t recommend repairing your garage door spring yourself, especially if you’re not a qualified garage door technician. This is because you could put yourself at the risk of facing a life-threatening injury from your garage door. Here’s a more detailed breakdown. The spring or counterbalance system was created to lift garage doors as heavy as three hundred pounds. Now, imagine how drastic it would be to have something this heavy fall on an inexperienced person trying to fix a garage door spring. Therefore, it would be an absolutely wrong move to try to do this yourself without any prior experience. Your best bet is to call in the experts as it will save you a whole lot of heartache and potential injury.

Removing a garage door component is not as easy as it sounds and requires a lot of common sense. Any component related to the counterbalance or spring system shouldn’t be tampered with, especially the part where the lift cable is attached. This can cause more trouble than they are worth, especially in terms of bodily injury. Instead of going through this risk, you can reach out to Jordan’s Overhead Garage Door Service, where it’s our policy to help our customers without piling up expensive service call charges. If necessary, we will make the trip to your house to carry out an accurate survey and determine the cause of the problem.

You can find out if your garage door is properly balanced by running a few tests. However, you should completely disengage your automatic garage door opener to forestall any unpleasant accidents before doing this. The next step is to raise your door in 1-inch increments to see if the door stays in place. Then, lower your door and check if it moves in a controlled way without slamming down suddenly. Confirm this as well when you raise the door. Finally, raise the door to its fully open position to see if the bottom of the header and the bottom of the door is properly aligned. If it all checks out, then your garage door is properly balanced.

There are five major types of garage doors. Wood garage doors are made from luxury woods like mahogany and hemlock. You would mostly find this in high-end homes, especially as they give off that super expensive vibe. Steel garage doors, which are the most popular type, are durable, affordable, and maintenance-free. You can also find them in a variety of styles and colors that will definitely suit your preferences.

Due to their numerous impressive features, most garage doors available today are made of steel. Vinyl garage doors don’t rust easily and are perfect for seaside locations. Another plus to this garage door type is its level of durability. However, they are a bit more expensive than steel garage doors and would be the choice if you’re willing to spend a little more. Wood composite garage doors look like wood but are definitely not wood.

You could opt for this when you want all the aesthetics of wood garage doors without worrying about the maintenance. These are often available in custom colors and not as expensive as actual wood garage doors. Finally, we have the full view aluminum garage doors, which are as high-end as they sound. They are great for modern homes and are slowly becoming popular with those who want to try something different.